WIJAYANTO, A.; HIKMAT, M. H.; PRASETYARINI, A. Impoliteness in EFL Complaints: Exploring its Intentions and Motivating Factors. Lingua Cultura, [S. l.], v. 12, n. 1, p. 97-104, 2018. DOI: 10.21512/lc.v12i1.3635. Disponível em: https://journal.binus.ac.id/index.php/Lingua/article/view/3635. Acesso em: 23 feb. 2025.