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Natalia N, Putra AS, Melati I. PENGUKURAN CUSTOMER LOYALTY MELALUI ANALISIS EXPERIENTIAL MARKETING, SERVICE QUALITY DAN BRAND IMAGE DENGAN CUSTOMER VALUE SEBAGAI VARIABLE INTERVENING. J. Buss. Stra. & Exec. [Internet]. 2014 Jun. 30 [cited 2025 May 4];6(2):220 – 235. Available from: https://journal.binus.ac.id/index.php/JBSE/article/view/806