HARYANTO, B.; KAWURI, W. R. ANALISIS LOYALITAS TOKO DENGAN PENDEKATAN SECOND ORDER FACTOR DARI STRUCTURAL EQUATION MODEL. Journal of Business Strategy and Execution, [S. l.], v. 2, n. 2, p. 157 - 178, 2010. Disponível em: https://journal.binus.ac.id/index.php/JBSE/article/view/199. Acesso em: 24 nov. 2024.