THE EFFECT OF BEHAVIOR, TRUST, AND LITERACY ABOUT PEER TO PEER LENDING ON FINANCIAL INCLUSION IN THE JAKARTA COMMUNITY

Yen Sun; Helen Angelina

doi:10.21512/jafa.v9i1.8340

Authors

Yen Sun Bina Nusantara University, Indonesia
Helen Angelina Bina Nusantara University, Indonesia

DOI:

https://doi.org/10.21512/jafa.v9i1.8340

Keywords:

Peer to Peer Lending, Behaviour, Trust, Literacy, Financial Inclusion

Abstract

This study aims to analyze the effect of behavior, trust, and literacy about peer to peer lending towards financial inclusion in Jakarta. This research uses SEM (Structural Equation Modeling) research method which is processed using PLS software. The sample used in this study were 150 respondents. The results showed that: (1) Behavior and literacy had a significant effect on financial inclusion. (2) Trust does not significantly effect on financial inclusion. It was concluded that the better public behavior in financial matters supported with the higher public literacy about peer to peer lending services had a positive influence on financial inclusion in Jakarta.

Dimensions

Plum Analytics

Author Biography

Yen Sun, Bina Nusantara University, Indonesia

Department of Finance

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