ISPURWANTO, Wing; PRICILLIA, Vany Widya. Analisis Kepuasan Penumpang Gerbong Kereta Api Khusus Wanita menggunakan Model Servqual. Humaniora, [S. l.], v. 2, n. 1, p. 544–557, 2011. DOI: 10.21512/humaniora.v2i1.3066. Disponível em: https://journal.binus.ac.id/index.php/Humaniora/article/view/3066. Acesso em: 6 jul. 2025.