WIBOWO, Billy; CLARISSA, Helen; SUHARTONO, Derwin. The Application of Chatbot for Customer Service in E-Commerce. Engineering, MAthematics and Computer Science Journal (EMACS), [S. l.], v. 2, n. 3, p. 91–95, 2020. DOI: 10.21512/emacsjournal.v2i3.6531. Disponível em: https://journal.binus.ac.id/index.php/EMACS/article/view/6531. Acesso em: 3 aug. 2025.