IRAWAN, D. C.; ALVERSIA, Y. . Factors Affecting Customer Loyalty: An Empirical Evidence from the Toll Road Industry in Indonesia. Binus Business Review, [S. l.], v. 15, n. 1, p. 1-13, 2024. DOI: 10.21512/bbr.v15i1.10045. Disponível em: https://journal.binus.ac.id/index.php/BBR/article/view/10045. Acesso em: 28 mar. 2025.