SO, I. G.; SHEILA, S. Analisis Perancangan Customer Relationship Management Berbasis Web pada PT ASP Jakarta. Binus Business Review, [S. l.], v. 2, n. 1, p. 100-114, 2011. DOI: 10.21512/bbr.v2i1.1115. Disponível em: https://journal.binus.ac.id/index.php/BBR/article/view/1115. Acesso em: 23 feb. 2025.