SEPTYOARI PUTRANTO, T.; NANA KUSDIANA, R. Mengukur Tingkat Kepuasan Pelanggan terhadap Pelayanan Biro Perjalanan Tamarind Wisata (Performance Importance Method). Binus Business Review, [S. l.], v. 4, n. 1, p. 93-101, 2013. DOI: 10.21512/bbr.v4i1.1038. Disponível em: https://journal.binus.ac.id/index.php/BBR/article/view/1038. Acesso em: 3 apr. 2025.