ADIATI, M. P.; SUBAKTI, A. G. Overview Kepuasan Pelanggan: Studi Kasus Pelayanan Rijstaffel di Restoran Oasis. Binus Business Review, [S. l.], v. 6, n. 2, p. 321-329, 2016. DOI: 10.21512/bbr.v6i2.981. Disponível em: https://journal.binus.ac.id/index.php/BBR/article/view/981. Acesso em: 23 feb. 2025.