GUNAWAN, A.; SUMARWAN, U.; YULIATI, L. N.; JAHROH, S. Cross-Channel Behavior in Indonesia: Are Omnichannel Shoppers More Loyal than Multichannel Shoppers?. Binus Business Review, [S. l.], v. 13, n. 3, p. 285-292, 2022. DOI: 10.21512/bbr.v13i3.8526. Disponível em: https://journal.binus.ac.id/index.php/BBR/article/view/8526. Acesso em: 22 feb. 2025.