NURCAHYO, R.; FITRIYANI, A.; HUDDA, I. N. The Influence of Facility and Service Quality towards Customer Satisfaction and Its Impact on Customer Loyalty in Borobudur Hotel in Jakarta. Binus Business Review, [S. l.], v. 8, n. 1, p. 23-29, 2017. DOI: 10.21512/bbr.v8i1.1790. Disponível em: https://journal.binus.ac.id/index.php/BBR/article/view/1790. Acesso em: 22 feb. 2025.