NURCAHYO, Rianto; FITRIYANI, Annisa; HUDDA, Irma Nur. The Influence of Facility and Service Quality towards Customer Satisfaction and Its Impact on Customer Loyalty in Borobudur Hotel in Jakarta. Binus Business Review, [S. l.], v. 8, n. 1, p. 23–29, 2017. DOI: 10.21512/bbr.v8i1.1790. Disponível em: https://journal.binus.ac.id/index.php/BBR/article/view/1790. Acesso em: 5 may. 2025.