AKA, D. O.; KEHINDE, O. J.; OGUNNAIKE, O. O. Relationship Marketing and Customer Satisfaction: A Conceptual Perspective. Binus Business Review, [S. l.], v. 7, n. 2, p. 185-190, 2016. DOI: 10.21512/bbr.v7i2.1502. Disponível em: https://journal.binus.ac.id/index.php/BBR/article/view/1502. Acesso em: 23 feb. 2025.