LOGAHAN, Jerry Marcellinus; PUTRI, Yohana Tiara Eka. Pengaruh Komunikasi Pelayanan dan Kepuasan terhadap Loyalitas Pelanggan di 7-Eleven Buaran. Binus Business Review, [S. l.], v. 4, n. 2, p. 886–896, 2013. DOI: 10.21512/bbr.v4i2.1404. Disponível em: https://journal.binus.ac.id/index.php/BBR/article/view/1404. Acesso em: 6 jul. 2025.