SETIADI, N. J. Perilaku Kreatif Pekerja Call Center: Peran Komunikasi dan Dukungan Training Center. Binus Business Review, [S. l.], v. 4, n. 2, p. 644-654, 2013. DOI: 10.21512/bbr.v4i2.1378. Disponível em: https://journal.binus.ac.id/index.php/BBR/article/view/1378. Acesso em: 3 apr. 2025.