RITA, Rita. Pengaruh Sales Call Anxiety (SCA) pada Kinerja Salespersons Asuransi Jiwa dengan Trait Negative Affectivity (Trait-Na). Binus Business Review, [S. l.], v. 3, n. 2, p. 959–972, 2012. DOI: 10.21512/bbr.v3i2.1367. Disponível em: https://journal.binus.ac.id/index.php/BBR/article/view/1367. Acesso em: 11 jul. 2025.