Nurcahyo, R., Fitriyani, A. and Hudda, I.N. 2017. The Influence of Facility and Service Quality towards Customer Satisfaction and Its Impact on Customer Loyalty in Borobudur Hotel in Jakarta. Binus Business Review. 8, 1 (May 2017), 23-29. DOI:https://doi.org/10.21512/bbr.v8i1.1790.