ANALISIS KINERJA PT PETROKIMIA GRESIK TAHUN 2011 MENUJU WORLD CLASS LEADER BERDASARKAN KRITERIA MALCOLM BALDRIGE 2011-2012

Khristian Edi Nugroho, Ririn Antika Hayanto

Abstract


Malcolm Baldrige criteria is a set of criteria and expectations to achieve performance excellence of a company. PT Petrokimia Gresik – a fertilizer manufacturer that sells its products to both inside and outside the country - has implemented the Malcolm Baldrige Criteria to improve its performance to be a World Class Leader. Out of the six other criteria, Leadership became part of a separate research and a research support to the PT Petrokimia Gresik in connection with the relationship between Leadership and Innovation, performance, competitive advantage and sustainability (LIPCS). The empirical study and Managerial Implications in this study were simultaneously related to some reference books and journals. Further improvements to the company in general and specific refered to the increase in GDP and in the Global Competitive Index. Overall, the value of PT. Petrochemicals Gresik in 2011 based on the Malcolm Baldrige Criteria for 2011-2012 was 568 which was at Good Performance band. Nevertheless, there were three more bands to be passed to pursuit World Class Leader.


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